Friday, 02 October 2009
Curve your Enthusiasm
What can you do to help people persist with a change? This graph from Ray Immelman is brilliant. The fact it's over-simplified doesn't matter because there's enough intuitive truth in it to be convincing.
Before you introduce a change, show this graph to everyone involved. And when the initial enthusiasm drops, and people start to have second thoughts, pull out the graph again.
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"OK, let's give it a whirl!" |
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"It's harder than it looks." |
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"It seems to be working!" |
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"We're reaching the point of no return. Do we really want to do this forever?" |
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"Hey, we're starting to get really good at this." |