Kanban Blog

Curve your Enthusiasm

What can you do to help people persist with a change? This graph from Ray Immelman is brilliant. The fact it's over-simplified doesn't matter because there's enough intuitive truth in it to be convincing.

Before you introduce a change, show this graph to everyone involved. And when the initial enthusiasm drops, and people start to have second thoughts, pull out the graph again.

Enthusiasm curve

First Peak "OK, let's give it a whirl!"
First Trough "It's harder than it looks."
Second Peak "It seems to be working!"
Second Trough "We're reaching the point of no return. Do we really want to do this forever?"
High Enthusiasm "Hey, we're starting to get really good at this."